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Designing for Data Trust: Practical Workshop

  • Medibank Level 5, 720 Bourke St, Docklands Melbourne (map)

Amidst evolving data regulations, shifting consumer attitudes and behaviours, and an accelerated pace of technological change, data trust has never been more important. Yet most organisations early attempts to combat this change have failed miserably. The design patterns relied upon have negatively impacted the customer experience, resulting in deep frustration, multi-billion dollar lawsuits and a plethora of operational difficulties.

Most organisations have failed to earn back the trust of their customers. As a result, data trust is perceived as a business challenges rather than an opportunity to deliver new customer and business value. But it doesn't have to be this way.

Join us for light refreshments (thanks Medibank) and take the opportunity to mingle with other like-minded people in the human behaviour, design and tech space before sitting down to a practical session led by Nathan Kinch, Partner of >X

In this hands on workshop, Nathan Kinch, Partner of >X and author of Designing for Trust: The Data Transparency Playbook will introduce Data Trust by Design (DTbD); the principles, the design patterns and the toolkit of design practices.

You'll work on a series of practical activities. You'll produce output. You'll put that output to the test. You'll gain experience you can take to work the following day. You'll also be supported with further content and resources to help you keep applying DTbD in a way that creates value for your customers and the organisation you work with.